Delivery
How we get your lekkerklei to you — whether by courier or local collection.
Last updated: 18 October 2026
Overview
lekkerklei is based in Potchefstroom, North West. We ship orders across South Africa using trusted courier partners via Bob Go, and we may also offer local collection where practical.
Delivery is a flat R120 anywhere in South Africa, and free on orders of R1,200 or more. Collection in Potchefstroom is always free.
Delivery areas
- Nationwide courier delivery — we can ship to most addresses in South Africa via our courier partners (including The Courier Guy, Pargo, and others available through Bob Go).
- Local collection — if you are in or near Potchefstroom, ask us about collecting your order. We'll confirm whether collection is available and where to pick up.
Remote areas may take a little longer to arrive. Courier delivery is still R120, or free when your order value is R1,200 or more.
Delivery fees
Order value means your product subtotal after any discounts or set pricing, before delivery.
| Option | Fee |
|---|---|
| Courier delivery anywhere in South Africa | R120 per order |
| Orders of R1,200 or more (product subtotal after discounts, before delivery) | Free delivery |
| Collection in Potchefstroom | Free (we'll confirm where and when) |
Delivery is added to your order total when it applies. Product prices on the site exclude delivery.
How to order for delivery
- Add products to your cart on our website.
- Go to checkout and send your order via WhatsApp.
- Include your full delivery address (street, suburb, city, province, postal code) or let us know if you'd prefer collection.
- We'll reply with your order summary and total (products plus R120 delivery, free on R1,200 or more, or free if you collect).
- Once you confirm, we'll send a Bob Pay link. Your order is prepared after payment is received.
Dispatch and delivery times
We prepare orders in small batches. Typical timelines:
- Order preparation: 1–3 business days after payment (may be longer during busy periods — we'll let you know).
- Courier transit: usually 2–5 business days for main centres; regional and outlying areas may take longer.
These are estimates, not guarantees. We'll confirm expected timing when we process your order and send tracking details once your parcel is dispatched.
Tracking
Once your order is shipped, we'll share courier tracking information with you via WhatsApp or email so you can follow your parcel.
Delivery issues
If your parcel is delayed, lost, or arrives damaged, contact us as soon as possible:
- WhatsApp: 072 343 3076
- Email: [email protected]
We'll work with the courier to resolve the issue. See our returns & refunds policy for damaged or incorrect orders.
Important notes
- Please ensure your delivery address and phone number are correct — couriers need these to deliver successfully.
- Someone may need to be available to receive the parcel, depending on the courier service.
- We are not responsible for delays caused by incorrect addresses, failed delivery attempts, or events outside our control (such as severe weather or courier disruptions).
Questions?
Not sure whether we deliver to your area? Message us — we're happy to help.